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MAKING APPOINTMENTS
 
  • Arrange appointments by mail well in advance. A personal introduction--or at least a letter of introduction--will be of tremendous help to you in gaining acceptance.
     
  • You are expected to be punctual for all business appointments.
     
  • Traffic jams are frequent in big cities, so allow yourself plenty of travel time.
     
  • Turkish businesspeople who deal internationally are usually able to communicate in one or more foreign languages. English is commonly understood, as well as German and French. Given advance notice, your Turkish colleagues should be able to conduct business in English; they probably have English speaking people on their staff. Business letters may also be in English. Turks, however, will appreciate it if you make the effort to learn at least a few phrases in Turkish.
     
  • Do not expect to get right down to business in a meeting with a Turkish businessperson. Some preliminary 'small talk' allows him to or her to get to know you.
     
  • Business and banking hours are 9:00 a.m. to 12 noon and 2:00 p.m. to 5:00 p.m. Monday through Friday. Note that business executives generally arrive between 9:30 and 10:00 a.m. and return from lunch around 2:30 p.m.
     
  • Although Friday is the holy day, business is still conducted on that day. Sunday is the government decreed day of rest. Turkey is laic and democratic country where religion and government is seperated.
     
  • Business appointments can rarely be made during the months of June, July, and August since most Turkish businesspeople take extended vacations during this time.
     
  • Of course, you cannot expect to conduct business on a Turkish holiday. Be aware that many people will begin the holiday around noon the day before.
     
  • Both secular and Islamic holidays are celebrated in Turkey.
     
  • November 10 is a secular holiday remembering the death of the founder of modern Turkey, Kemal Ataturk.
     
  • Muslim holidays will fall on different dates of the year.
     
  • Ramazan [called Ramadan in other Muslim countries], is the holy month. Observers fast from dawn until dusk. Dusk is announced with a cannon shock. The faithful are awakened before sunrise by drummers who roam the streets, reminding them to eat before dawn. It is impolite for nonbelievers to eat, drink, or even smoke in the presence of those who are fasting; it's important that you be discreet.
     
  • Office hours may be reduced. Be aware that fasting people may be short-tempered, especially when Ramazan falls during the heat of summer. This is called 'Ramazan kafasi' or 'Ramadan irritability' [literally 'Ramazan head']. Sheker Bayram is the three day festival at the end of the Ramazan irritability [literally 'Ramazan head'].
     
  • Kubran Bayram is the feast of the sacrifice, celebrating the traditional story of Abraham's near sacrfice of his son Isaac. This is the most important religious and secular holiday of the year. The holiday lasts for four days, but many banks and businesses close for an entire week. Resorts and transportation will be booked solid.
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